Our Commitment

source Business Ethics
As a Company we maintain and adhere to the highest standards of integrity, honesty, fairness, and accountability. In this respect, our management and personnel are committed to ensure ethical and fair business practices and seek to uphold these principles in our conduct of business. To this end, as a company we shall practice and promote the following principles:

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We expect all personnel and consultants to abide by legitimate practices and standards in commercial operations, especially in promoting the company and services to government and other public institutions.
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To prevent and report issues of conflict of interest, bribery, extortion and other corrupt practices to company management and officials.
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To make full disclosure of all relevant information relating to conflict of interest.
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To ensure resolution and actions to prevent and address issues related to unfair business practices, conflict of interest, and other corrupt practices.
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To abide by national and international laws, conventions, and practices on security and respect for human rights.

Quality Control

APAC Assistance Security and Risk Management methodologies and processes are based on AS/NZS 31000 Risk Management Standards. Moreover, APAC Assistance managers and consultants are certified practitioners with extensive operational experience on TAPA standards, ISO 27005, ISO 22301, and the ISPS Code. To further ensure the quality of our work, APAC Assistance managers conduct regular quality assurance and supervision missions, consultations, and audit on projects and clearly communicate the findings to clients.

Commercial Capabilities

Culthip Pte. Ltd. Trading as ‘APAC Assistance’ is a Singapore-registered private company that has been operating since 2011. Since then, the company has been providing bespoke security risk management and investigations services to clients across the Asia-Pacific Region. Despite being a new company, APAC Assistance has been trusted by large multinational companies and international organizations and continues to grow its client base. The company operates with a sound financial standing and more importantly an excellent reputation. Our operations model of forward deployed personnel in Singapore, Bangkok, Jakarta, Manila, Dili, and Port Moresby allows us to mobilize personnel and resources in a more agile and responsive manner.

Value Added Services

We genuinely seek to give our clients value for the work entrusted to us and not just invoices. We have versatile team, ready and able to adapt to client requirements and challenges of the task. In addition, we operate a cost-effective billing model for our clients which is predominately outcome-focused to ensure our clients have a level of comfort and control from a costing perspective and deliverables are clearly articulated from the outset. APAC Assistance serves a variety of clients looking to solve complex problems that cannot be dealt with from in-house resources. Through our partner organizations we provide security escorts, hotel selection and reviews, local response assistance and logistical support services throughout SE Asia and Pacific region.

APAC Assistance has a proprietary database of risk incidents and security events useful for trending analysis and forecasting. Moreover, our partnership with iJET allows us to tap into the largest private business intelligence database, travel security alerts and information service and other support services.